Where are your products manufactured?

New South Wales, Australia

How are your products manufactured?

Our manufacturers and chemists use state-of-the-art technology to formulate our products and streamline the production process.

What testing is performed for your products?

Multiple rounds of Research & Development (R&D) are peformed before production begins. Our founder also tests these products throughout the process to give our chemists feedback. Once a product meets our standards, we send them off to a third-party company to perform the Preservative Efficacy Testing (PET) to assess the products’ quality and safety. Once safety standards are met, the products are sent to be manufactured.

How do we know if your products are safe?

The Preservative Efficacy Testing (PET) ensures that we determine the efficacy of the preservatives, the accurate shelf life, and proper concentrations. Once a balance between the preservative neutralization and the toxicity levels are developed, the product can be safely used as directed.

When will the Green Tea Hyperpigmentation Cleanser be launching?

The cleanser will be launching in Summer 2025 (subject to change).

How can we contact Body & Mind Spa?

Email us at info@bodynmindspa.com

How can I get help if I run into some issues on your website?

Utilize our live chat feature by clicking on the blue chat box, which should be located on the bottom right-hand corner of your browser.

Who should I contact about shipping or delivery issues?

Submit a request using our contact form or email us at info@bodynmindspa.com. We will respond to your inquiries within 24-48 hours.

How do I know that my personal information is secure?

Visit our privacy policy page at www.bodynmindspa.com/privacy-policy to learn how information is collected and what measures we have in place to prevent security risks.